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Remote Diagnostics


Smartline Remote Diagnostics from LECO
SmartLine® High-Speed Internet-Based Remote Diagnostics

LECO's convenient internet-based SmartLine* Remote Diagnostics system provides you with our fastest service solution yet for getting the answers you need—saving you time and money.


*LECO's normal working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. EST. Additional sessions outside normal business hours can also be scheduled by appointment.

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Why SmartLine?

SmartLine provides you with an on-line support connection between your instrument and LECO's Global Support Center, allowing trained service specialists to remotely operate your instrument as if they were right there with you— no matter where you are located. Four times faster than modem-based products, it allows you to maximize productivity by reducing on-site service calls. LECO service specialists can quickly perform basic diagnostic tests on your instrument, putting us on the same page as you—creating a better flow of communication for quicker, targeted solutions.

How it works

  1. Simply call LECO's Global Support Center at 269-982-5497 during normal working hours to get your session code*
  2. Log onto http://rc.leco.com and enter your session code (requires a high-speed DSL, 256 kps or faster internet connection)
  3. LECO accepts the connection

Your SmartLine session has begun!

Call our Global Support Center at 269-982-5497 today for your free HSI-based SmartLine demonstration, or view more information by clicking on these links: Brochure or Testimonials.

SmartLine is available worldwide and is designed to work with LECO Windows®-based instruments.

For more information or to order SmartLine Remote Diagnostics please call (269) 982-5497 or click here.

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